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Refer to the Accident Checklist for essential
steps and information. (Always keep a pen or pencil in your glove
compartment, along with some change for pay phones.) |
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You have the legal right to go to the collision
repair facility of your choice. Your insurance company can not require you
to go to a particular facility. |
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Have your vehicle towed directly to
Southern Auto Body, not a storage lot. (One tow
saves money and time.) |
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Never drive a vehicle which may be unsafe due to
damages. At Southern Auto Body we offer on-site
rentals so you're never "stuck" having to drive an unsafe vehicle. |
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One estimate or appraisal is sufficient, as long
as you know which facility you want to repair your vehicle. Your insurance
company must have access to view and appraise your vehicle before repairs
begin. |
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You are not required to take your car to a
drive-in claims center... you may ask your insurance adjustor to
inspect your car at our facility. |
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Our facility will handle communications and
claim negotiations with your insurance company. We work with all insurance
companies on your behalf... it's part of our service to you. |
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To protect your safety and preserve
your car's value, make sure your repair shop offers these essentials you'll
find at Southern Auto Body :
 | Unibody repair equipment (important for today's complex vehicles).
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 | Fully-trained technicians. (Our body technicians are I-CAR certified.
Our paint technicians are certified by Standox.) |
 | Genuine factory parts (made by the
Original Equipment Manufacturer). |
 | Excellent Customer Satisfaction.
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Ask for a
lifetime guarantee. We offer a Lifetime Structural Repair Guarantee and
a Lifetime Guarantee on the Standox Paint Systems used in your repair, for
as long as you own the vehicle. |
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Don't be confused by the disparity in repair
estimates. Differences in estimates are common, mostly due to variations in
the quality and extent of work estimated. If you are not sure why one
estimate is different from another, please ask us. |